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Complimentary delivery on orders over $900 · 30-day returns
Oak & Loom

Contact

Questions, sizing help and showroom visits – we reply within one working day.

Showroom
Jl. Kemang Timur Raya 14 · Jakarta 12730
Tuesday-Saturday, 10:00-18:00
studio@oakandloom.example
Two floors up from the courtyard – ring the studio bell and we will put the kettle on.

Online submissions are not enabled in this environment – please write to studio@oakandloom.example.

Common questions

How long does delivery take?

In-stock pieces ship in 3-5 business days. Made-to-order pieces spend 6-10 weeks in production, then 1-2 weeks for delivery scheduling.

Can I return a piece?

Yes – 30 days on in-stock pieces, 14 days on made-to-order pieces after delivery, with free collection.

Do you deliver and assemble?

Every order ships insured with tracking. White glove delivery adds assembly and packaging removal at checkout.

Delivery & assembly

In stock

Ships in 3-5 business days, insured, with tracking the day it leaves the workshop.

Made to order

6-10 weeks in production, then delivery scheduling by phone or email.

White glove

Add assembly and packaging removal at checkout. Available in most metro areas.

Read the full delivery & returns policy

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